Privacy Policy
The Cactus Travel ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and other communications. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you use our services:
- Personal Identification Information: Name, email address, phone number, postal address, payment information, passport details (if applicable), and other information relevant to booking travel arrangements.
- Travel Preferences: Preferences regarding accommodations, flights, activities, and travel destinations.
- Demographic Information: Age, gender, and other demographic data to personalize your travel experience.
- Communication Data: Information about how you interact with our website, customer service, emails, and marketing materials.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Booking and Travel Arrangements: To process your travel bookings, such as flights, accommodations, activities, and other services.
- Customer Support: To assist with inquiries, provide support, and resolve any issues related to your travel plans.
- Personalization: To personalize your travel experience by offering recommendations based on your preferences.
- Marketing and Promotions: To send promotional materials, special offers, and updates on services that may be of interest to you. You can opt-out of these communications at any time.
- Legal and Compliance: To comply with applicable laws, regulations, and legal obligations, and to protect our rights and the rights of our customers.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you make a booking, submit a form, or interact with our website. These measures include encryption, secure servers, and strict access controls. However, no method of transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your data with third-party service providers (e.g., airlines, hotels, car rental agencies, insurance companies) who assist in delivering the services you have requested.
- Legal Requirements: If required by law, we may disclose your personal information to comply with a legal process, such as a subpoena or court order, or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request to access the personal information we hold about you.
- Correction: You can request to correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights, please contact us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, and gather demographic information. These technologies help us provide personalized content and advertisements.
You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites, such as travel partners, affiliates, or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
By using our services, you acknowledge that you have read and understand this Privacy Policy.